At Cavin Resources Malaysia, we are committed to providing high-quality products and services. If you are not completely satisfied with your purchase, our refund policy outlines the conditions under which refunds are granted. To be eligible for a refund, the request must be made within 30 days of purchase, and the product must be unused and in its original packaging. Refunds are processed within 14 business days after the return is received and inspected. Please note that shipping costs are non-refundable, and certain items may be exempt from refunds due to their nature. For a detailed understanding of our refund policy, please contact our customer service team.